📜 Terms & Conditions – TinoBev Gas Appliances

Effective Date: November 2025 Business Location: 1219 Mandava Light Industry, Orange Complex – Opposite Mandava Stadium, Zvishavane, Midlands Province, Zimbabwe.

1. Introduction

Welcome to TinoBev Gas Appliances. By purchasing products or engaging with our services, you agree to the following Terms & Conditions. These terms govern your use of our products, services, and online profile on zonline.africa.

2. Products & Services

• We specialize in gas appliances, PEX tubing, fittings, valves, and related accessories.

• All products are sold subject to availability.

• Product descriptions and specifications are provided to the best of our knowledge but may vary slightly due to manufacturer updates.

3. Pricing & Payments

• Prices are listed in US Dollars (USD) unless otherwise stated.

• Payment must be made in full at the time of purchase.

• We accept cash, mobile money, and bank transfers.

• Prices may change without prior notice, but confirmed orders will not be affected.

4. Delivery & Collection

• Products can be collected at Shop G03 Ahmed Mall, Harare.

• Delivery services may be arranged within Harare and surrounding areas at an additional cost.

• Delivery timelines are estimates and may vary due to logistics.

5. Returns & Refunds

• Returns are accepted within 7 days of purchase if the product is unused, in original packaging, and accompanied by proof of purchase.

• Refunds will be processed via the original payment method.

• Faulty or defective items will be replaced or repaired in accordance with manufacturer warranties.

6. Warranty

• Selected products come with a manufacturer’s warranty.

• Warranty claims must be supported by proof of purchase and inspection by our technicians.

• Warranties do not cover misuse, improper installation, or unauthorized modifications.

7. Customer Responsibilities

• Customers must ensure correct installation of gas appliances by qualified technicians.

• TinoBev Gas Appliances is not liable for damages caused by improper use or installation.

8. Limitation of Liability

• We are not responsible for indirect, incidental, or consequential damages arising from product use.

• Liability is limited to the value of the product purchased.

9. Privacy & Data

• Customer information collected during transactions is used solely for order processing and communication.

• We do not share personal data with third parties except as required by law.

10. Governing Law

• These Terms & Conditions are governed by the laws of Zimbabwe.

• Any disputes will be handled under the jurisdiction of Zimbabwean courts.

11. Amendments

• TinoBev Gas Appliances reserves the right to update these Terms & Conditions at any time.

• Updated terms will be posted on our zonline.africa profile and apply immediately to new transactions.