Crowns for Queens – Terms and Conditions

1. Introduction

Welcome to Crowns For Queens, a luxury hair and beauty brand based in Harare, Zimbabwe. By accessing or using our services, including salon appointments, online shopping, and social media platforms, you agree to comply with these Terms and Conditions. Please read them carefully, as they govern your use of our products and services.

2. Company Information

• Company Name: Crowns For Queens

• Registered Address: 5 Kenny Road, Kensington, Harare

• Business Nature: Premium wigs, raw human hair extensions, custom wig design, make‑up artistry, and nail services.

• Operating Hours:

  • Salon: strictly by appointment, 9:00 AM – 6:30 PM

  • Shopping: 9:30 AM – 6:00 PM

  • Open 7 days a week (closed on select public holidays)

3. Use of Services

• Salon services: Appointments must be booked in advance. Walk‑ins are not guaranteed.

• Online shopping: Products are available for purchase through our ecommerce platform. Availability may vary between ready‑to‑wear and custom orders.

• Social media engagement: Crowns For Queens maintains active accounts on Instagram, TikTok, and Facebook. Content shared is for promotional and informational purposes only.

4. Intellectual Property

All content, including product designs, images, branding, and the Crowns For Queens logo, are the exclusive property of Crowns For Queens. Unauthorized reproduction, distribution, or use is strictly prohibited.

5. Customer Responsibilities

• Ensure accurate information when placing orders.

• Respect salon appointment times and policies.

• Use products responsibly and in accordance with provided care instructions.

6. Limitations of Liability

Crowns For Queens is not liable for:

• Misuse of products after purchase.

• Delays caused by third‑party couriers or unforeseen circumstances.

• Content shared on external platforms beyond our official channels.

7. Amendments

Crowns For Queens reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon publication on our official platforms.

8. Governing Law

These Terms and Conditions are governed by the laws of Zimbabwe. Any disputes shall be resolved under Zimbabwean jurisdiction.