KhuyaMedia Digital Advertising Agency

📑 KhuyaMedia Advertising Agency – Terms & Conditions

1. Definitions

• Agency: Refers to KhuyaMedia Advertising Agency.

• Client: Any individual or entity engaging KhuyaMedia for advertising or creative services.

• Services: Branding, design, digital marketing, social media campaigns, SEO, and related digital advertising solutions.

• Agreement: The signed contract or accepted proposal outlining services, fees, and timelines.

2. Scope of Services

• Services will be delivered as per the approved proposal or contract, or as defined in the service descriptions.

• Any additional work outside the agreed scope requires a written amendment and may incur extra charges.

3. Client Obligations

• Provide accurate and timely information necessary for campaign execution.

• Ensure all supplied content (logos, images, text) does not infringe third-party rights.

• Approve creative work within agreed timelines to avoid delays.

4. Agency Responsibilities

• Deliver services with professional skill and care, aligned with industry standards.

• Maintain confidentiality of client data and marketing strategies.

• Comply with Zimbabwean advertising regulations and consumer protection laws.

5. Intellectual Property

• All creative concepts remain the property of KhuyaMedia until full payment is received.

• Upon payment, ownership of final deliverables transfers to the client, except for agency tools, templates, and methodologies which remain proprietary.

• The agency reserves the right to showcase completed work in its portfolio and marketing materials.

6. Payment Terms

• Fees are payable according to the invoice schedule (typically 60% upfront, 40% upon completion).

• Late payments may attract interest charges of 5% per month.

• Services may be suspended if payments are overdue.

7. Compliance & Content Standards

• All campaigns must comply with local laws, advertising codes, and digital platform policies (e.g., Facebook, Google).

• The agency reserves the right to refuse projects that are illegal, misleading, or harmful.

8. Liability & Indemnity

• KhuyaMedia is not liable for indirect losses such as loss of profits, goodwill, or business opportunities.

• The client indemnifies the agency and it’s affiliates against claims arising from content provided by the client.

9. Confidentiality

• Both parties agree to keep all business, financial, and strategic information confidential during and after the contract period.

10. Termination

• Either party may terminate the agreement with 30 days’ written notice.

• The client remains liable for services rendered and costs incurred up to the termination date.

11. Dispute Resolution

• Disputes will first be resolved through good-faith negotiation.

• If unresolved, disputes may be referred to arbitration in Harare, Zimbabwe, under local commercial arbitration rules.

12. Governing Law

• This agreement is governed by the laws of Zimbabwe, with jurisdiction in Harare courts.