📜 Terms & Conditions – TinoBev Gas Appliances

Effective Date: November 2025 Business Location: Shop G03 Ahmed Mall, 21 Robson Manyika Ave, Harare, Zimbabwe.

1. Introduction

Welcome to TinoBev Gas Appliances. By purchasing products or engaging with our services, you agree to the following Terms & Conditions. These terms govern your use of our products, services, and online profile on zonline.africa.

2. Products & Services

• We specialize in gas appliances, PEX tubing, fittings, valves, and related accessories.

• All products are sold subject to availability.

• Product descriptions and specifications are provided to the best of our knowledge but may vary slightly due to manufacturer updates.

3. Pricing & Payments

• Prices are listed in US Dollars (USD) unless otherwise stated.

• Payment must be made in full at the time of purchase.

• We accept cash, mobile money, and bank transfers.

• Prices may change without prior notice, but confirmed orders will not be affected.

4. Delivery & Collection

• Products can be collected at Shop G03 Ahmed Mall, Harare.

• Delivery services may be arranged within Harare and surrounding areas at an additional cost.

• Delivery timelines are estimates and may vary due to logistics.

5. Returns & Refunds

• Returns are accepted within 7 days of purchase if the product is unused, in original packaging, and accompanied by proof of purchase.

• Refunds will be processed via the original payment method.

• Faulty or defective items will be replaced or repaired in accordance with manufacturer warranties.

6. Warranty

• Selected products come with a manufacturer’s warranty.

• Warranty claims must be supported by proof of purchase and inspection by our technicians.

• Warranties do not cover misuse, improper installation, or unauthorized modifications.

7. Customer Responsibilities

• Customers must ensure correct installation of gas appliances by qualified technicians.

• TinoBev Gas Appliances is not liable for damages caused by improper use or installation.

8. Limitation of Liability

• We are not responsible for indirect, incidental, or consequential damages arising from product use.

• Liability is limited to the value of the product purchased.

9. Privacy & Data

• Customer information collected during transactions is used solely for order processing and communication.

• We do not share personal data with third parties except as required by law.

10. Governing Law

• These Terms & Conditions are governed by the laws of Zimbabwe.

• Any disputes will be handled under the jurisdiction of Zimbabwean courts.

11. Amendments

• TinoBev Gas Appliances reserves the right to update these Terms & Conditions at any time.

• Updated terms will be posted on our zonline.africa profile and apply immediately to new transactions.