🍔 Smash’D Fast Food Restaurant – Terms & Conditions

1. Introduction

Welcome to Smash’D, a fast food restaurant located in Harare, Zimbabwe. By accessing our premises, website, mobile platforms, or purchasing our products, you agree to comply with these Terms & Conditions. These terms are designed to protect both our customers and our business, ensuring a safe, fair, and enjoyable experience.

2. Ordering & Payment

• Orders may be placed in person, via phone, or through our online platforms.

• Prices are displayed in US Dollars (USD) unless otherwise stated.

• We accept cash, mobile money (EcoCash, OneMoney), and selected card payments.

• Smash’D reserves the right to refuse service if payment is incomplete or fraudulent.

3. Delivery & Collection

• Delivery services are available within designated areas of Harare.

• Delivery times are estimates and may vary due to traffic, weather, or unforeseen circumstances.

• Customers are responsible for providing accurate delivery details. Smash’D is not liable for delays or failed deliveries caused by incorrect information.

• Collection orders must be picked up within the agreed timeframe to ensure product freshness.

4. Food Quality & Allergies

• Smash’D prepares food in compliance with Zimbabwean health and safety regulations.

• While we take care to avoid cross-contamination, our kitchen handles common allergens (e.g., nuts, dairy, gluten). Customers with allergies should notify staff before ordering.

• Smash’D is not liable for adverse reactions if customers fail to disclose dietary restrictions.

5. Promotions & Discounts

• Promotional offers, discounts, and loyalty rewards are subject to availability and may change without prior notice.

• Only one promotion or discount may be applied per transaction unless otherwise stated.

• Smash’D reserves the right to withdraw or amend offers at its discretion.

6. Customer Conduct

• Customers are expected to behave respectfully towards staff and other patrons.

• Abusive, threatening, or disruptive behavior will not be tolerated and may result in refusal of service.

• Smash’D reserves the right to remove individuals from the premises if necessary.

7. Intellectual Property

• All logos, branding, menus, and promotional materials are the property of Smash’D.

• Unauthorized use, reproduction, or distribution of Smash’D content is prohibited.

8. Liability

• Smash’D is not responsible for loss, theft, or damage to personal belongings on its premises.

• To the maximum extent permitted by Zimbabwean law, Smash’D shall not be liable for indirect or consequential damages arising from the use of our services.

9. Privacy

• Customer information collected during orders or promotions will be handled in accordance with Zimbabwean data protection laws.

• Smash’D does not sell or share personal data with third parties without consent, except where required by law.

10. Governing Law

These Terms & Conditions are governed by the laws of Zimbabwe. Any disputes shall be resolved in the courts of Harare.

11. Amendments

Smash’D may update these Terms & Conditions from time to time. Customers are encouraged to review them regularly. Continued use of our services constitutes acceptance of any changes.